Job Highlights

• Warm care for new staff in a friendly environment
• Professional on-the-job training will be provided
• A stable working record/ character will be a plus

Responsibilities:

• Report to the Department Head
• Provide high-quality audiovisual technical support to clients
• Respond to client inquiries via phone and email
• Coordinate on-site service and adhere to the Service Level Agreement
• Manage hardware RMA process
• Liaise with suppliers for resources and pricing
• Prepare the budget for client approval

Requirements:

• Diploma or above
• 1-2 years of customer service/hotline services/coordination experience
• Customer-oriented with a caring, result-oriented attitude
• Proficiency in MS Office and PowerPoint
• Good command of English and Cantonese
• Less experienced candidates with high potential are welcome.

To apply, please email your full CV with your last and expected salary in WORD format to joey@haystar.com.hk

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