Assistant Customer Services Manager (Property Management)

Responsibilities:

• Oversee day-to-day property operations as the site-in-charge.
• Address resident/tenant inquiries and complaints.
• Manage property handover and takeover processes.
• Supervise maintenance, security, and cleaning teams.
• Handle property emergencies and perform ad hoc duties as needed.

Requirements:

• Possess MCIH or an equivalent qualification.
• Hold a PMP (Tier 1 or Tier 2) License.
• Over 5 years' experience in managing residential properties, including 2 years in a supervisory role.
• Proficient in Building Management Ordinance, DMC, etc.
• Proficient in MS Office, Excel, and Chinese Word Processing.
• Strong written and spoken English and Chinese skills, including Putonghua.
• Strong customer service mindset with leadership and interpersonal skills.
• With less experience or lower qualifications may be considered
• Immediate availability is preferable.

To apply, please email your full CV in WORD format to m22@haystar.com.hk 

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